Supplementary Legal Statement

I. Platform Information

Website: https://vibefurn.com

This platform provides online sales information for home products, targeting consumers in the United Kingdom.

Displayed prices include UK Value Added Tax (VAT at 20%) and applicable import duties.

Orders are fulfilled under the DDP (Delivered Duty Paid) model, with no additional charges applied during delivery.

II. Shipping and Logistics

Shipping Address: 501 TUBBS CT, BISHOPVILLE, SC 290101762, US

Carriers include DHL, FedEx, and UPS.

After payment confirmation, orders usually enter the shipping process within 1–3 business days.

Estimated delivery time is 9–15 business days, depending on customs clearance and shipping conditions.

Products are shipped from the United States, with tracking information provided throughout the delivery process.

III. Tax and Import Information

Product prices include UK VAT (20%) and import-related duties and customs clearance fees.

Each shipment includes a commercial invoice and basic documentation required for customs clearance.

Packaging, labeling, and accompanying instructions comply with current UK requirements to facilitate import inspection.

Under the DDP model, users do not need to handle customs clearance or pay additional taxes.

IV. Cancellation, Returns, and After-Sales

In accordance with UK consumer regulations, return requests can be submitted within 14 business days after receipt of the product.

Specific conditions and procedures are subject to the provisions in the Return, Refund, and Exchange Policy.

V. Payment and Data Security

Payments are processed by third-party platforms compliant with PCI-DSS standards.

Card information is not stored.

Data transmission is secured via HTTPS (TLS) encryption.

Personal data processing complies with GDPR and relevant UK data protection regulations, and is used only for order fulfillment and related services.

VI. Contact Information

Address: 501 TUBBS CT, BISHOPVILLE, SC 290101762, US

Phone: +1 (917) 817-5241

Service Hours: Monday to Friday 9:00–12:30 / 14:00–18:00 (CET)

VII. Applicable Law and Dispute Resolution

In case of disputes related to services or transactions, efforts will first be made to resolve them through negotiation.

If negotiation fails, disputes may be submitted to the relevant judicial authorities under applicable UK law.

All platform operations are governed by current UK laws and regulations.

VIII. Data Protection Contact

For requests regarding access, correction, deletion, or restriction of personal data, users may contact:

Such requests will be processed during business hours.

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