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VAT and DDP Delivery Policy

I. Price and Fee Composition

All prices displayed on the website include UK Value Added Tax (VAT at 20%), as well as applicable import duties and customs clearance fees related to cross-border shipments.

The amount shown on the order confirmation page represents the final total to be paid.

No additional fees will be charged upon receipt of the goods.

II. Scope

This policy applies to orders delivered within the United Kingdom.

VAT is included directly in the product price; users do not need to handle taxes or declarations separately.

If the UK VAT rate is adjusted, product prices will be updated according to the applicable rate and displayed prior to order placement.

III. DDP Delivery Explanation

All orders are fulfilled under the DDP (Delivered Duty Paid) model.
Relevant taxes and import procedures are completed before the goods arrive in the UK.

Users do not need to handle customs clearance themselves, and no additional fees will be incurred for clearance.

Delivery is carried out by third-party logistics providers such as DHL, FedEx, or UPS, with full tracking support available.

In case of address errors, delivery failures, or customs inspections, users can contact support for assistance.

IV. Customs Requirements and Compliance

Each shipment includes a commercial invoice and basic documentation required for import declaration.

Packaging, labeling, and accompanying instructions are prepared in compliance with current UK regulations to facilitate customs inspection.

V. Price Transparency

Product prices include:

  • UK Value Added Tax (VAT at 20%)

  • Import duties and customs clearance fees

  • Necessary packaging and labeling costs

No additional charges are applied during delivery.

VI. Invoices and Proof of Payment

After payment confirmation, an electronic invoice will be provided, detailing the product price, VAT amount, and total price including tax.

Invoices can be used for after-sales processing, refunds, or personal record keeping.

All costs are fully displayed prior to payment, with no hidden fees.

VII. Shipping and Delivery Time

After payment confirmation, orders usually enter the shipping process within 1–3 business days.

Estimated delivery time is 9–15 business days, depending on shipping arrangements and logistics conditions.

VIII. Geographic Restrictions

This policy applies only to deliveries within the United Kingdom.

If certain areas cannot be served due to legal or logistical reasons, relevant information will be displayed before order placement.

IX. Support and Contact

Address: 501 TUBBS CT, BISHOPVILLE, SC 290101762, US

Phone: +1 (917) 817-5241

Email: vente@vibefurn.com

Service Hours: Monday to Friday 9:00–12:30 / 14:00–18:00 (CET)